Contact Statuses not updating unless Squiggle is restarted

May 9, 2013 at 2:11 PM
There have been instances where I'll have X amount of contacts online and a few offline, but upon restarting Squiggle, the offline contacts become Idle contacts. Due to recent strange behavior from Squiggle (messages not being received, people not showing as online, etc.), I've been restarting Squiggle every so often to check and see if who it says is online is correct.

I've noticed the past few days that the above instances, and other similar ones have been occurring more and more. It's beginning to make my users not trust the program's reliability and stop using it. No network or client changes have been made for a few months. In the past, Squiggle was much more reliable, I'm not sure why this is all of the sudden changing.

Can anyone provide any insight?
Coordinator
May 9, 2013 at 5:10 PM
Can you please mention the version of Squiggle you are using?
May 9, 2013 at 6:31 PM
3.2.3, I have not upgraded to the 3.2.4 put out in April yet.